The dog Tornado by Nina Ottosson

The dog Tornado by Nina Ottosson

£19.98

Available on backorder

Category:

LEVEL 2 CHALLENGE, The dog Tornado by Nina Ottosson

When it comes to training dogs, dog games and puzzles are a great way to engage and entertain your pup while they learn new skills. No matter the age, size or breed of your dog, Nina Ottosson dog games are as interactive as they are exciting and fun.

With 12 treat compartments in this dog game, The Dog Tornado is smart and fun choice for mealtime as it holds your dogs favorite wet or dry kibble.

Each level spins as your dog searches for treats hiding inside. The spinning movement keeps your dog engaged and presents them with a fun and challenging way to play.

Different from Level 1 dog games, Level 2 dog games present your dog with more interesting ways to problem solve while giving you new ways to teach and train your dog.

Place treats or kibble in compartments of base. Cover some compartments with bones. The more covered compartments, the harder the game will be! Let the games begin! Show your dog how the game works and encourage them to find treats.

Do you Have a Question? Please email us at: [email protected]

Safety

The Dog Tornado puzzle toy is easy to wash by hand with mild soap and warm water. Make sure all compartments are dry before using.

BPA, PVC & PHTHALATE FREE: Our interactive treat dog puzzles meet British safety standards and are designed with your pet’s health in mind from food safe materials that you can trust.

No toy is indestructible. Do not leave toys with unsupervised pets. Remove and replace toy if damaged.

Dogs are smarter than you think but sometimes we need to help them a little. Leave some compartments uncovered and show your dog how it spins, take your time familiarising them with it, they will get there.

Clean the toy regularly, wash in the sink with warm soapy water.

Please recycle all packaging.

Delivery

We will dispatch your dog box within 1 to 2 working days. If you have a specific date by which you need your item delivered, please email us before ordering and we will do our best.

We will ship your parcel either standard or recorded. We have not experienced any issue shipping to our customers using our standard shipping service. However, in the unlikely event your parcel has not arrived or has arrived damaged, we will send you proof of receipt for you to make a claim with the courier. If you have any concerns, we recommend you choose the recorded shipping service option at check out.

Standard Shipping: £4:00 (within 3 days)

Recorded Shipping: £5:00 (within 3 days)

Standard Shipping: £6:50 (next day)

Recorded Shipping: £7:50 (next day)

Shipping to EU and Worldwide destinations will incur additional shipping costs, if you are outside mainland UK please email us at [email protected] for a shipping quote before placing an order.

TC's

Happiness Guarantee. You and your dog’s happiness is our number 1 priority and we stand by our product 100%. In the unlikely event that you are not happy with your product we will offer a hassle free full refund or replacement if we receive your return within 14 days of purchase. Just contact us at [email protected] to arrange.

To be eligible for a refund, your item must be returned in the same condition that you received it, unworn or unused, with tags, and unopened in its original packaging. You’ll also need the receipt or proof of purchase.

Unless the product is faulty the buyer is responsible for any return costs. We recommend keeping the receipt and shipping your return with a tracked service as we do not refund for any items lost in shipping.

We’re here to help so if you have any return or refund related questions at contact us at [email protected].

While we are confident in our quality and inspection process, please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Certain types of items cannot be returned or refunded, sale items, gift cards, personalised products (such as special orders or customised items including name tags, personalised bandanas etc.) We also do not accept returns for perishable items. Please get in touch if you have questions or concerns about your specific item and we will do our best to help you.